Questions & Answers
Lenticular Printing & Policy FAQs
How does a Pikmoto print work?
A Pikmoto, also known as lenticular printing, is created using a special plastic lens that displays different images depending on the viewer’s angle. As you move the Pikmoto in your hand from side to side, or walk past it, the image shifts between two different pictures.
What is the minimum order for a lenticular print?
No minimum order for lenticular printing. Order just one, or as many as you want!
What photos work best for Pikmoto Lenticular?
Use vibrant colors and full ink coverage. They work best at producing a clean transition from one image to another.
Avoid using pure white backgrounds if possible. This will produce a ghosting effect that will show 10% at the same time.
How do I upload my photos?
1) Initiate the Upload Process
Click on the "Upload Image 1" button, located on our product page.
2) Select Your Image
Choose the photo you wish to upload from your device. For optimal results, ensure your image is high-resolution.
3) Use Our Crop Tool
After uploading, you'll be prompted to crop your photo to best fit the product size your chose.
4) Repeat for Image 2
After uploading image 1, click on the "Upload Image 2" button, and repeat steps 2 and 3.
5) Preview the Motion
Our live preview tool lets you see your print in action before you buy.
Will I be able to crop my photos?
Yup! During the order process, you will be prompted to upload your images and given the opportunity to crop them. You’ll also be able to see how your two images will change back and forth on your Pikmoto print.
Can I preview my print before it’s made?
Yes! Our online preview simulates how your Pikmoto will look by alternating between the two images you have uploaded.
What lenticular lens is used?
If you're asking this then you have some lenticular printing knowledge! We use our 40 LPI (lenses per inch) Lenticular motion lens. We find this lens works best to provide a nice clean flip motion with little to no ghosting. You will be very happy with your lenticular print.
How long will it take to receive my order?
Your Pikmoto will be printed within 3-4 business days. Shipping time depends on your location. USPS and UPS ground only.
Are my photos safe and private?
Definitely! We understand how precious your photos are to you. All information is encrypted using SSL (Secure Socket Layer) technology and transmitted securely. The pictures you upload will be deleted from our server 30 days after delivery. Why 30 days? Because we offer a 30-day satisfaction guarantee! If you are not happy with your Pikmoto, we want to make it right.
Are there any restrictions on content?
You can print any digital image whether it is a photograph, painting or digital art on our products. There are no restrictions on what subjects can be printed, however We do reserve the right to refuse orders with questionable content. Please note, per our terms of sale, you must be the copyright owner of the image or have obtained permission for reproduction from the copyright owner.
Are lenticular prints made in USA?
Yes! All Pikmoto lenticular printing is made in our New York State facility located in Westchester Country.
Where do you ship to?
For now, we're only shipping to the continental United States.
What if I’m not happy with my print?
We want you to love your Pikmoto. If you’re not satisfied, contact us within 30 days of delivery. We’ll review the issue and offer a reprint or refund depending on the situation. Just send us video of the issue with your print so we can both confirm the issue and make sure it doesn't happen again. Your happiness with the final product is our priority.
What is your Copyright and Intellectual Property Policy?
By uploading files to Pikmoto.com, you guarantee that you own the legal rights or hold explicit permission for every image you submit for printing. You certify that your content does not infringe upon the copyrights, trademarks, privacy rights, or intellectual property of any third party.
You assume sole responsibility and liability for all files uploaded to our platform. By placing an order, you agree to indemnify, defend, and hold Pikmoto.com harmless from any legal claims, damages, or expenses, including attorney fees, arising from unauthorized use of copyrighted materials.
Pikmoto.com does not verify the copyright ownership of submitted files and prints materials under the assumption that you possess the necessary rights. However, we reserve the right to refuse service and cancel any order that we suspect violates intellectual property laws. A print that is found to have violated copyright law voids the right to refund or reprint.
Ready to Create Your Pikmoto?
Upload your photos and start designing your motion print today. With 25% off all Pikmoto prints right now, there’s never been a better time to bring your memories to life!